FAQ

At Ocean Buy, our fenders are meticulously crafted with a durable PVC coating inside and out to ensure longevity and resilience. Each seam undergoes precise welding and reinforcement with specialized adhesive, fortified by multiple layers for exceptional strength and integrity. We use stainless steel "D" rings on both ends, securely fastened with Kevlar thread onto a multi-layered backing plate. Our valves are chosen for their tight seals and efficient inflation and deflation capabilities. Additionally, our valves are designed to accommodate both air and water entry, enhancing versatility for various marine conditions.

Temperature variations significantly impact the firmness of your fender. In hot weather and direct sunlight, your fender may inflate more, feeling firmer. Conversely, in cooler temperatures, it may deflate slightly, feeling softer. These changes are normal, and we recommend adjusting the inflation pressure based on weather conditions to optimize performance and comfort.

We apologize for the inconvenience. At Ocean Buy, we stand behind our products with a warranty against manufacturing defects. If the issue is covered under warranty, we'll promptly replace your fender. If not, we offer a convenient repair kit for purchase to address damages caused by user error. To pinpoint the leak, inflate the fender and apply soapy water. Bubbles will indicate the leak's location. If bubbles come from the PVC, follow the provided repair instructions. If from the valve, ensure it's securely locked for inflation or tighten using the included handle.

Absolutely! At Ocean Buy, we specialize in tailoring fenders and covers to your exact specifications. If you require a fender size not currently available, please contact us at info@oceanbuystore.com to explore our custom manufacturing options. For covers, we offer a variety of embroidery styles and colors, allowing you to personalize your marine equipment to suit your preferences.

Certainly! At Ocean Buy, we provide a comprehensive manufacturing warranty against defects arising from the production process. For detailed warranty terms specific to each product, please visit our website or reach out to us at info@oceanbuystore.com.

Ocean Buy inflatable fenders come with built-in UV protection to ensure durability and prevent color fading over time. Our fenders are designed to withstand exposure to sunlight and maintain their quality and appearance.